The item must be returned in its original condition within 14 days of receiving it. Once the item is received and inspected, a refund will be issued for the original purchase price minus any shipping costs. Please contact us directly to initiate the return process and receive instructions on where to send the item. Thank you for your understanding.

• Please note that return request beyond the 14 days will not be accepted
• Please note used item will not be accepted

The international return policy:

buyer is responsible for covering the cost of return postage when returning an item. This means that the buyer will need to pay for the shipping fees to send the item back to ZI’OR, if you wish to return it for a refund It is important for international buyers to be aware of this policy before making a purchase to avoid any additional expenses when returning an item.